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Nov 13

 

Attracting tourists to travel companies’ websites: the structural relationship between website brand, personal value, shopping experience, perceived risk and purchase intention

Kasim, A. (2016). Attracting tourists to travel companies’ websites: the structural relationship between website brand, personal value, shopping experience, perceived risk and purchase intention. Current Issues in Tourism. 1 - 10.

 Exploring the impact of service recovery on customer affection, perceived value, and sabotaging behaviour: Does gender make a difference?

Kasim, A. (2016). Exploring the impact of service recovery on customer affection, perceived value, and sabotaging behaviour: Does gender make a difference?. International Journal of Services and Operations Management (IJSOM).  467 - 485.

Overcoming Challenges in Qualitative Inquiry within a Conservative Society

Kasim, A. (2015). Overcoming Challenges in Qualitative Inquiry within a Conservative Society:. Tourism Management. 50(1), 1 - 6.

Environmental management system (EMS): Postulating the value of its adoption to organizational learning in hotels

Kasim, A. (2015). Environmental management system (EMS): Postulating the value of its adoption to organizational learning in hotels. International Journal of Contemporary Hospitality Management. 27(6), 1233 - 1253.

The Impacts of Hospitality Services on Visit Experience and Future Visit Intention of Student Travelers

Rashid, B. (2016). The Impacts of Hospitality Services on Visit Experience and Future Visit Intention of Student Travelers. International Journal of Business and Technopreneurship. 6(8), 107 - 125.

The Mediating Influence of Nation Brand Image in the Relationship between Tourism and Hospitality Attributes and Behavioural Intention

Rashid, B. (2016). The Mediating Influence of Nation Brand Image in the Relationship between Tourism and Hospitality Attributes and Behavioural Intention. TEAM Journal of Hospitality & Tourism. 13(1), 1 - 14.

Assessing Students’ Knowledge and Soft Skills Competency in the Industrial Training Programme: The Employers’ Perspective

Lim.K.C, Mahat, N.I., Rashid, B., Abdul Razak, N., & Omar, H. (2016). Assessing Students’ Knowledge and Soft Skills Competency in the Industrial Training Programme: The Employers’ Perspective. Review of European Studies. 8(1), 123 - 133.

Predictors of Timely PhD Completion: Investigating the Perceptions of PhD Candidates at the Malaysian University

Mohd Shariff, N., Zainol Abidin, A., Ramli, K.I., & Ahmad, R. (2015). Predictors of Timely PhD Completion: Investigating the Perceptions of PhD Candidates at the Malaysian University. Mediterranean Journal of Social Sciences. 6(3), 259 - 267.

Developing an Index of the Malaysian Tourism and Hospitality Graduates Competencies

Mohd Shariff, N., & Zainol Abidin, A. (2015). DEVELOPING AN INDEX OF THE MALAYSIAN TOURISM AND HOSPITALITY GRADUATES COMPETENCIES . International Journal of Business and Society. 16(3), 422 - 435.

Developing Malaysians Community Attitude Scale towards Tourism Impacts

Mohd Shariff, N., & Zainol Abidin, A. (2014). Developing Malaysians Community Attitude Scale towards Tourism Impacts. Journal of International Academic Research for Multidisciplinary. 2(5), 427 - 445.

The Challenge of Practicing Functional Flexibility In Four-Star Hotels In Malaysia

Ahmad, R., Zainol, N.A., & Omar, H. (2015). THE CHALLENGE OF PRACTICING FUNCTIONAL FLEXIBILITY IN FOUR-STAR HOTELS IN MALAYSIA. Proceedings of the International Conference on Natural Resources, Tourism and Services management 2015. 1(), 364 - 370.

The Outcomes of Minimum Wage Implementation in Langkawi Hotels

Ahmad, R., Zainol, N.A., & Omar, H. (2015). The Outcomes of Minimum Wage Implementation in Langkawi Hotels. Innovation and Best Practices in Hospitality and Tourism Research. Proceedings of the Hospitality and Tourism Conference 2015 . 1(), 41 - 46.

Cultural Heritage Interpretation in Museum - Its Relation To Visitors' Experience And Satisfaction

Omar, H., & Abdul Razak, N. (2015). CULTURAL HERITAGE INTERPRETATION IN MUSEUM - ITS RELATION TO VISITORS' EXPERIENCE AND SATISFACTION. SEMINAR ANTARABANGSA WARISAN DAN TAMADUN MELAYU 2015 . 1(), 124 - 133.

Tourism Representation of Malay Myths and Traditional Values in Destination Marketing

Abdul Razak, N. (2012). Tourism Representation of Malay Myths and Traditional Values in Destination Marketing, Current Issues in Hospitality and Tourism Research and Innovations (pp. 275 - 280 ), London:CRC Press (Taylor & Francis Group)

Tasik Pedu Tinggal Kenangan

Ibrahim, J.A., Abdul Razak, N., & Ahmad, M.Z. (2015). Tasik Pedu Tinggal Kenangan. Seminar Kebangsaan Transformasi Sosioekonomi Di Wilayah Ekonomi Koridor Utara (NCER) Kali Ke 2 'Melestarikan Sumber Untuk Kelangsungan Pembangunan Koridor Utara Ke Arah Pemacuan Ekonomi Yang Holistik'. 1(), 119 - 131.

Gauging Food Allergy Knowledge among Hospitality Students

Rashid, B., & Ramli, K.I. (2015). Gauging Food Allergy Knowledge among Hospitality Students. Journal of Management Research. 7(1), 27 - 40.

The Cognizant of Allergy Diseases and Climate Change

Ramli, K.I., & Rashid, B. (2015). The Cognizant of Allergy Diseases and Climate Change. Global Journal of Business and Social Science Review. 1(1), 220 - 230.

Examining Young Malaysians Travel Behaviour and Expenditure Patterns in Domestic Tourism

Lim.K.C, Ramli, K.I., & Yusof, N.S. (2015). Examining Young Malaysians Travel Behaviour and Expenditure Patterns in Domestic Tourism. Asian Social Science . 11(9), 77 - 88.

Competitive Benchmarking of Penang Beach Hotel’ Service Quality using Analytic 147 Hierarchy Process

Engku Muhammad Nazri Bin Engku Abu Bakar, Ku Mahamud, K.R., & Mohamed, M. (2015). Competitive Benchmarking of Penang Beach Hotel’ Service Quality using Analytic 147 Hierarchy Process . business management international conference. 1(), 147 - 158.

Tahap Pencapaian Kursus-Kursus Kokurikulum Program Kerjasama UUM-IPTS antara Tahun 2012-2013 Suatu Analisa

Che Mat , R., Halim, F., Abdullah, M.I.L., Ahmad, S.A., & Mohamed, M. (2014). Tahap Pencapaian Kursus-Kursus Kokurikulum Program Kerjasama UUM-IPTS antara Tahun 2012-2013 Suatu Analisa. Prosiding Persidangan Kebangsaan Pembangunan Holistik Pelajar (NAHSDEC 2014). 1(2014), 44 - 52.

The Impact of Commitment on the Link of Motivation on Job Performance in Universiti Utara Malaysia

Mohamed, A.E., & Romle, A.R. (2015). The Impact of Commitment on the Link of Motivation on Job Performance in Universiti Utara Malaysia . Journal of Applied Sciences Research. 11(18), 24 - 28.

New Movement on The Influence Of Leadership Styles With Employees Turnover Intention In Government Linked Companies

Mohamed, A.E., & Romle, A.R. (2015). New Movement On The Influence Of Leadership Styles With Employees Turnover Intention In Government Linked Companies. Australian Journal of Basic and Applied Sciences ISSN-19918178. 9(34), 132 - 139.

Cultural Barriers in the new media technology era: Comparisons of Medical Practices between Malaysia and the United Kingdom

Abdul Rahman, N.A., Mohamad, B., NO_INITIAL, & Abd Shukor, S. (2015). Cultural Barriers in the new media technology era: Comparisons of Medical Practices between Malaysia and the United Kingdom. International Conference on Transformation in Communication " Cultural Dialogue & Ethical Issues in Globalized World". 1(1)

From Warrior Queen to the Fairest of the Fair: Imaginations of Malaysian Women in Tourist Brochures

Abdul Razak, N., Ibrahim, J.A., & Abd Shukor, S. (2014). From Warrior Queen to the Fairest of the Fair : Imaginations of Malaysian Women in Tourist Brochures. Proceedings of National Resilience 2014 'Diversity in Creating Unity'. 1(1), 28 - 37.

Theoretical Approach of Measuring the Image of Malaysia as a Travel Destination

Yusof, N.S. (2014). THEORETICAL APPROACH OF MEASURING THE IMAGE OF MALAYSIA AS A TRAVEL DESTINATION. Proceedings of the 2014 Tourism & Hospitality International Conference. 1(1).

Malaysian Young Travellers’ Behaviour and Expenditure Pattern: A Case Study of Higher Education Students in Northern Region

Ramli, K.I., Yusof, N.S., & Lim.K.C (2013). Malaysian Young Travellers’ Behaviour and Expenditure Pattern: A Case Study of Higher Education Students in Northern Region. Proceeding Terengganu International Tourism Conference 2013. 1(1), 70 - 79.

Issues in Instituting Cost Control Practices: The Case of Malaysia's Food and Beverage Outlets

Zainol, N.A., & Ahmad, R. (2015). Issues in Instituting Cost Control Practices: The Case of Malaysia's Food and Beverage Outlets. Tourism Development Journal. 13(1), 60 - 69.

Critical failure factors: Perspectives from the resort hotel customers

Zainol, N.A. (2014). Zainol, N.A. and Lockwood, A. (2014) Critical failure factors: Perspectives from the resort hotel customers, Tourism Development Journal, 11-12 (1), pp. 28-39. Tourism Development Journal. 11-12(1), 28 - 39.

Understanding service experience: A critical incident technique approach

Zainol, N.A. (2014). Understanding service experience: A critical incident technique approach. Academic Research International. 5(4), 189 - 203.

Relating the Zone of Tolerance to Service Failure in the Hospitality Industry

Zainol, N.A. (2010). Zainol, N. ,Lockwood, A. & Kutsch, E. (2010) Relating the Zone of Tolerance to Service Failure in the Hospitality Industry . Journal of Travel and Tourism Marketing. 27(3), 324 - 3332.

Examining the Impact of Customer-to-Customer Interaction on Service Experiences: A Pilot Study

Rashid-Radha, J. Z. R. R. (2015). Examining the Impact of Customer-to-Customer Interaction on Service Experiences: A Pilot Study. Malaysian Management Journal . 191(), 77 - 86.

Tasik Pedu Tinggal Kenangan

Ibrahim, J.A., Abdul Razak, N., & Ahmad, M.Z. (2015). Tasik Pedu Tinggal Kenangan. Seminar Kebangsaan Transformasi Sosioekonomi Di Wilayah Ekonomi Koridor Utara (NCER) Kali Ke 2 'Melestarikan Sumber Untuk Kelangsungan Pembangunan Koridor Utara Ke Arah Pemacuan Ekonomi Yang Holistik'. 1(1), 119 - 131.

Mentransformasikan Kuala Kedah Sebagai Destinasi Baharu Pelancongan : Pelancongan Lestari dan Pembasmian Kemiskinan

Ahmad, M.Z., Ibrahim, J.A., & Zakaria, N. (2015). Mentransformasikan Kuala Kedah Sebagai Destinasi Baharu Pelancongan : Pelancongan Lestari dan Pembasmian Kemiskinan. Seminar Kebangsaan Transformasi Sosioekonomi Di Wilayah Ekonomi Koridor Utara (NCER) Kali Ke 2 'Melestarikan Sumber Untuk Kelangsungan Pembangunan Koridor Utara Ke Arah Pemacuan Ekonomi Yang Holistik'. 1(1), 27 - 39.

Potensi Bagan Datoh Sebagai Destinasi Pelancongan Baharu di Negeri Perak: Satu Kajian Awalan

Ibrahim, J.A. (2015). Potensi Bagan Datoh Sebagai Destinasi Pelancongan Baharu di Negeri Perak: Satu Kajian Awalan.. Persidangan Kebangsaan Geografi dan Alam Sekitar Kali Ke-5, Pemangkin Transformasi Negara. 1(1), 376 - 391.

Customer Satisfaction on the Quality of Food in Arabic Restaurant

Ideris, M.S.K., Zainol, N.A., & Ramely, A. (2015). CUSTOMER SATISFACTION ON THE QUALITY OF FOOD IN ARABIC RESTAURANT . Proceedings of 3rd Tourism and Hospitality International Conference (THIC 2015) . 00(0), 0 - 0.

Green Behaviour among Event Organisers: A Review of Literature

Ramely, A., Lim.K.C, & Abdul Razak, N. (2015). GREEN BEHAVIOUR AMONG EVENT ORGANISERS: A REVIEW OF LITERATURE. The 2nd International Social Work Conference 2015. 2(1), 1 - 10.

The influence of service quality and food quality towards customer fulfillment and revisit intention

 Ideris, M.S.K. (2015). the influence of service quality and food quality towards customer fulfillment and revisit intention. Canadian Social Science. 11(8), 110 - 116.

 

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